Welcome to Memon Empire Foodstuff Trading L.L.C
Privacy Policy
Effective Date: May 1, 2025
Welcome to Memon Empire Foodstuff Trading L.L.C (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal and commercial data collected through our website: https://memonempire.com/ (the “Site”).
This Privacy Policy explains how we collect, process, disclose, and safeguard information when you visit our website, submit commercial inquiries, or engage in business correspondence with our trade desk.
1. Information We Collect
As a B2B import and export trading entity, the majority of information we collect is commercial and corporate in nature. We may collect information in the following categories:
- Commercial & Contact Information: When you submit a quote request, use our contact form, or correspond with our trading desk, we collect details such as your full name, corporate title, company name, corporate email address, telephone/WhatsApp number, registered business address, and import/export license details.
- Transaction & Inquiry Data: Information regarding your product interests, target trade volumes, delivery port destinations, technical specifications, and historical inquiry communications.
- Technical & Device Information: When you browse our Site, our servers automatically log technical parameters such as your IP address, browser type, operating system, referring URLs, pages viewed, and access timestamps.
- Cookies & Tracking Data: Basic functional cookies used to maintain website session integrity, improve site navigation, and compile non-identifying aggregate traffic statistics.
2. How We Use Your Information
We process collected information strictly for legitimate commercial and legal purposes, including to:
- Respond promptly to your business inquiries, product requests, and RFQs (Requests for Quotation).
- Evaluate, structure, and execute international commercial supply agreements and bilateral trade contracts.
- Facilitate port-to-port logistics, trade clearance documentation, and customs compliance.
- Maintain internal accounting, corporate auditing, and legal record-keeping.
- Safeguard our digital systems against fraudulent access, cyber incidents, or illicit trade activity.
- Comply with statutory legal obligations under UAE trade, customs, and commercial laws.
3. Legal Grounds for Data Processing
We collect and process your personal and corporate information in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) on the following lawful bases:
- Contractual Performance: Where processing is necessary to prepare, negotiate, or fulfill an international sales or procurement contract with you.
- Legitimate Business Interests: To manage our commercial operations, communicate with enterprise counterparties, and maintain secure digital systems.
- Legal & Regulatory Compliance: To fulfill mandatory tax, customs, anti-money laundering (AML), and sanctions verification requirements imposed by relevant regulatory bodies.
- Consent: Where you have explicitly opted into direct marketing or communication channels.
3. Legal Grounds for Data Processing
We collect and process your personal and corporate information in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) on the following lawful bases:
- Contractual Performance: Where processing is necessary to prepare, negotiate, or fulfill an international sales or procurement contract with you.
- Legitimate Business Interests: To manage our commercial operations, communicate with enterprise counterparties, and maintain secure digital systems.
- Legal & Regulatory Compliance: To fulfill mandatory tax, customs, anti-money laundering (AML), and sanctions verification requirements imposed by relevant regulatory bodies.
- Consent: Where you have explicitly opted into direct marketing or communication channels.
4. Disclosure and Sharing of Information
We do not sell, trade, or rent personal or commercial contact information to third parties. We may disclose your information under the following limited circumstances:
- Logistics & Supply-Chain Partners: Trusted freight forwarders, shipping lines, customs clearance agents, accredited testing laboratories, and inspection agencies solely to the extent required to execute your trade consignments.
- Professional Advisors & Financial Institutions: Banks, auditing firms, and legal counsels for the purposes of payment settlement, credit verification, and contractual oversight.
- Statutory & Government Authorities: Customs departments, port authorities, municipal food control bodies, or law enforcement agencies when mandated by binding UAE or international legal processes.
- IT Service Providers: Secure cloud hosting, database management, and website maintenance vendors who operate under strict non-disclosure and data protection terms.
5. International Data Transfers
Given the nature of cross-border import and export trading, data provided to us may be shared with supply chain participants or banking entities located outside the United Arab Emirates. Where cross-border data transfer occurs, we ensure that adequate protection standards and contractual safeguards are maintained to protect your data integrity.
6. Data Security and Storage
We employ appropriate administrative, technical, and physical security measures designed to protect your information against unauthorized access, loss, alteration, or disclosure. All corporate data is retained only for as long as necessary to fulfill the commercial purposes outlined in this policy, satisfy contractual warranties, or comply with statutory accounting and regulatory retention schedules under UAE law.
7. Cookies Policy
Our website utilizes standard session and analytical cookies to provide basic platform functionality and analyze website performance. You have the right to accept or disable cookies by adjusting your browser settings; however, disabling certain cookies may affect page loading or navigation features.
8. Your Data Protection Rights
Depending on applicable jurisdictions, including under the UAE Data Protection Law, you have specific rights regarding your personal information, including:
- The right to request access to the personal data we hold about you.
- The right to request correction or updating of inaccurate or outdated information.
- The right to request restriction of processing or deletion of your personal records, subject to statutory record-retention and tax compliance obligations.
- The right to withdraw previously granted consent for marketing communications at any time.
To exercise any of these rights, please submit a written request to our trade office using the contact details below.
9. Updates to This Privacy Policy
We may periodically revise this Privacy Policy to reflect changes in our operational procedures, trade practices, or applicable regulatory mandates. All amendments will be published directly on this page with an updated “Last Updated” timestamp. Continued use of the Site after revisions constitutes acceptance of the amended terms.
10. Contact Information
If you have questions, feedback, or concerns regarding this Privacy Policy or our handling of your business information, please contact our compliance desk:
- Company Name: Memon Empire Foodstuff Trading L.L.C
- Website: https://memonempire.com/
- Email: info@memonempire.com
- Jurisdiction: Dubai, United Arab Emirates
